{"id":62012,"date":"2021-12-20T13:35:32","date_gmt":"2021-12-20T13:35:32","guid":{"rendered":"https:\/\/lumond.com\/retouren-versand\/"},"modified":"2025-09-16T11:55:54","modified_gmt":"2025-09-16T11:55:54","slug":"devoluciones-y-envios","status":"publish","type":"page","link":"https:\/\/lumond.com\/es\/devoluciones-y-envios\/","title":{"rendered":"Devoluciones y env\u00edos"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"62012\" class=\"elementor elementor-62012 elementor-4199\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6648470 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6648470\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-279cbbe\" data-id=\"279cbbe\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fff3db2 elementor-widget elementor-widget-heading\" data-id=\"fff3db2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Env\u00edos y devoluciones<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cec6e1 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"4cec6e1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><strong>Derecho de desistimiento<\/strong><span style=\"font-style: inherit; font-weight: inherit; background-color: var(--ast-global-color-5); color: var(--ast-global-color-8);\">Tienes derecho a desistir de este contrato en un plazo de catorce d\u00edas sin necesidad de justificaci\u00f3n. El plazo de desistimiento expirar\u00e1 a los catorce d\u00edas a partir del d\u00eda en que t\u00fa, o un tercero por ti indicado que no sea el transportista, haya adquirido la posesi\u00f3n material de los bienes.<\/span>Para ejercer el derecho de desistimiento, deber\u00e1s notificarnos tu decisi\u00f3n de desistir del contrato mediante una declaraci\u00f3n inequ\u00edvoca (por ejemplo, una carta enviada por correo postal, fax o correo electr\u00f3nico). Puedes utilizar el modelo de formulario de desistimiento que figura a continuaci\u00f3n, aunque su uso no es obligatorio.<\/p><p><b>Contacto para devoluciones:<\/b><br \/>Lumond UG<br \/>Kolonnenstr. 8<br \/>10827 Berlin<br \/>Correo electr\u00f3nico: info@lumond.de<\/p><p><b>Devoluciones y reembolsos:<\/b><br \/><b>\u00bfCu\u00e1nto tiempo tengo para devolver mi pedido?<\/b> Una vez que recibas tu pedido, dispones de 28 d\u00edas para devolverlo. Ponte en contacto con nosotros y estaremos encantados de ayudarte.<\/p><p><b>\u00bfCu\u00e1ndo recibir\u00e9 mi reembolso?<\/b> Los reembolsos pueden tardar de 3 a 5 d\u00edas laborables en aparecer en tu extracto, aunque normalmente son m\u00e1s r\u00e1pidos. Siempre reembolsaremos el importe en la misma tarjeta con la que pagaste.<\/p><p><b>No estoy satisfecho con mi compra<\/b> Lamentamos que tu compra no haya cumplido tus expectativas. Ponte en contacto con nosotros y buscaremos una soluci\u00f3n.<\/p><p><b>He recibido un art\u00edculo da\u00f1ado o incorrecto<\/b> Sentimos mucho que el art\u00edculo no haya llegado como deber\u00eda. Ponte en contacto con nosotros y te ayudaremos a obtener el art\u00edculo correcto.<\/p><p><b>Costes de la devoluci\u00f3n<\/b> En caso de desistimiento, asumir\u00e1s los costes directos de la devoluci\u00f3n de los bienes. Si los art\u00edculos est\u00e1n da\u00f1ados o se enviaron incorrectamente, nosotros cubriremos los gastos de devoluci\u00f3n.<\/p><p><b>Formulario de desistimiento (modelo)<\/b><br \/>(Si deseas desistir del contrato, cumplimenta este formulario y env\u00edalo).<br \/>A:<br \/>Lumond UG<br \/>Kolonnenstr. 8<br \/>10827 Berlin<br \/>Correo electr\u00f3nico: info@lumond.de<\/p><p>Por la presente notifico\/notificamos () que desisto\/desistimos () de mi\/nuestro () contrato de venta de los siguientes bienes ()\/de prestaci\u00f3n del siguiente servicio ():<\/p><ul><li>Pedido el ()\/recibido el ()<\/li><li>Nombre del\/de la consumidor(a)<\/li><li>Direcci\u00f3n del\/de la consumidor(a)<\/li><li>Firma del\/de la consumidor(a) (solo si se presenta en papel)<\/li><li>Fecha<\/li><\/ul><p>(*) T\u00e1chese lo que no proceda.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Env\u00edos y devoluciones Derecho de desistimientoTienes derecho a desistir de este contrato en un plazo de catorce d\u00edas sin necesidad de justificaci\u00f3n. El plazo de desistimiento expirar\u00e1 a los catorce d\u00edas a partir del d\u00eda en que t\u00fa, o un tercero por ti indicado que no sea el transportista, haya adquirido la posesi\u00f3n material de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-62012","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.0 (Yoast SEO v23.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Devoluciones y Env\u00edos Seguros con Lumond<\/title>\n<meta name=\"description\" content=\"Inf\u00f3rmate sobre las devoluciones y env\u00edos de Lumond. 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