{"id":61992,"date":"2025-06-10T11:26:56","date_gmt":"2025-06-10T11:26:56","guid":{"rendered":"https:\/\/lumond.com\/faq\/"},"modified":"2025-07-15T08:01:27","modified_gmt":"2025-07-15T08:01:27","slug":"faq","status":"publish","type":"page","link":"https:\/\/lumond.com\/es\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"61992\" class=\"elementor elementor-61992 elementor-60784\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd0bfb8 e-flex e-con-boxed e-con e-parent\" data-id=\"dd0bfb8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7261aee elementor-widget elementor-widget-heading\" data-id=\"7261aee\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Preguntas frecuentes sobre las velas arom\u00e1ticas de Lumond<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dee1d6 elementor-widget elementor-widget-lumond_faq\" data-id=\"2dee1d6\" data-element_type=\"widget\" data-widget_type=\"lumond_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"FAQPage\",\"@id\":\"https:\/\/lumond.com\/es\/faq\/#faqpage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"\u00bfQu\u00e9 es Lumond?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Lumond es una marca de velas sostenibles de Alemania. Fabricamos velas de cera de soja en elegantes recipientes de cer\u00e1mica que pueden reutilizarse como macetas despu\u00e9s de su uso. Cada vela contiene papel con semillas para hacer tu hogar a\u00fan m\u00e1s verde. Lumond combina fragancias naturales, conciencia ecol\u00f3gica y decoraci\u00f3n en un solo producto.\"}},{\"@type\":\"Question\",\"name\":\"\u00bfD\u00f3nde se fabrican las velas Lumond?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Nuestras velas se producen en Alemania bajo condiciones controladas.\"}},{\"@type\":\"Question\",\"name\":\"\u00bfSe puede reutilizar el recipiente despu\u00e9s de que se consuma la vela?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\u00a1S\u00ed! Nuestros elegantes recipientes de cer\u00e1mica son ideales como macetas o contenedores de almacenamiento.\"}},{\"@type\":\"Question\",\"name\":\"\u00bfQu\u00e9 fragancias ofrece Lumond?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Ofrecemos una cuidada selecci\u00f3n de composiciones arom\u00e1ticas \u00fanicas, entre ellas \u00e1mbar, flor de cerezo, pera inglesa &amp; freesia, jazm\u00edn, enebro &amp; lavanda, hierba de lim\u00f3n &amp; bergamota, lima &amp; albahaca &amp; c\u00edtricos, s\u00e1ndalo y sal marina &amp; salvia.\"}},{\"@type\":\"Question\",\"name\":\"\u00bfCu\u00e1nto tiempo dura una vela Lumond encendida?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Nuestras velas tienen una duraci\u00f3n de combusti\u00f3n de entre 35 y 50 horas, dependiendo del modelo.\"}},{\"@type\":\"Question\",\"name\":\"\u00bfQu\u00e9 tan sostenible es el embalaje?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Nuestros empaques no contienen pl\u00e1stico y est\u00e1n hechos de materiales reciclables.\"}},{\"@type\":\"Question\",\"name\":\"\u00bfPuedo regalar las velas Lumond?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"S\u00ed, nuestras velas son un regalo popular para amigos, familiares o ocasiones especiales. Cada vela viene en una elegante caja.\"}},{\"@type\":\"Question\",\"name\":\"\u00bfHay alguna tienda donde pueda comprar velas Lumond?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Actualmente vendemos exclusivamente en l\u00ednea a trav\u00e9s de nuestra tienda web: lumond.com\"}},{\"@type\":\"Question\",\"name\":\"\u00bfC\u00f3mo puedo contactar con Lumond?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Puedes escribirnos por correo electr\u00f3nico a info@lumond.de.\"}},{\"@type\":\"Question\",\"name\":\"\u00bfLas velas son veganas y libres de crueldad animal?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"S\u00ed, todos nuestros productos son 100\u202f% veganos y no han sido testados en animales.\"}}],\"inLanguage\":\"es_ES\",\"url\":\"https:\/\/lumond.com\/es\/faq\/\"}]}<\/script>        <div class=\"lumond-faq-widget\" id=\"lumond-faq-2dee1d6\" data-allow-multiple=\"true\">\r\n                            <div class=\"lumond-faq-item\">\r\n                    <div class=\"lumond-faq-header\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"faq-2dee1d6-0\">\r\n                        <div class=\"lumond-faq-header-content\">\r\n                            <h2 class=\"lumond-faq-question\" id=\"heading-faq-2dee1d6-0\">\r\n                                \u00bfQu\u00e9 es Lumond?                            <\/h2>\r\n                            <button class=\"lumond-faq-arrow\" aria-hidden=\"true\" tabindex=\"-1\">\r\n                       <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M4.79999 8.3999L12 15.5999L19.2 8.3999\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n                            <\/button>\r\n                        <\/div>\r\n                        <div\r\n                            class=\"lumond-faq-answer\"\r\n                            id=\"faq-2dee1d6-0\"\r\n                            role=\"region\"\r\n                            aria-labelledby=\"heading-faq-2dee1d6-0\"\r\n                            style=\"display: none;\">\r\n                            <div class=\"lumond-faq-answer-content\">\r\n                                <p>Lumond es una marca de velas sostenibles de Alemania. Fabricamos velas de cera de soja en elegantes recipientes de cer\u00e1mica que pueden reutilizarse como macetas despu\u00e9s de su uso. Cada vela contiene papel con semillas para hacer tu hogar a\u00fan m\u00e1s verde. Lumond combina fragancias naturales, conciencia ecol\u00f3gica y decoraci\u00f3n en un solo producto.<\/p>                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"lumond-faq-item\">\r\n                    <div class=\"lumond-faq-header\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"faq-2dee1d6-1\">\r\n                        <div class=\"lumond-faq-header-content\">\r\n                            <h2 class=\"lumond-faq-question\" id=\"heading-faq-2dee1d6-1\">\r\n                                \u00bfD\u00f3nde se fabrican las velas Lumond?                            <\/h2>\r\n                            <button class=\"lumond-faq-arrow\" aria-hidden=\"true\" tabindex=\"-1\">\r\n                       <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M4.79999 8.3999L12 15.5999L19.2 8.3999\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n                            <\/button>\r\n                        <\/div>\r\n                        <div\r\n                            class=\"lumond-faq-answer\"\r\n                            id=\"faq-2dee1d6-1\"\r\n                            role=\"region\"\r\n                            aria-labelledby=\"heading-faq-2dee1d6-1\"\r\n                            style=\"display: none;\">\r\n                            <div class=\"lumond-faq-answer-content\">\r\n                                <p>Nuestras velas se producen en Alemania bajo condiciones controladas.<\/p>                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"lumond-faq-item\">\r\n                    <div class=\"lumond-faq-header\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"faq-2dee1d6-2\">\r\n                        <div class=\"lumond-faq-header-content\">\r\n                            <h2 class=\"lumond-faq-question\" id=\"heading-faq-2dee1d6-2\">\r\n                                \u00bfSe puede reutilizar el recipiente despu\u00e9s de que se consuma la vela?                            <\/h2>\r\n                            <button class=\"lumond-faq-arrow\" aria-hidden=\"true\" tabindex=\"-1\">\r\n                       <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M4.79999 8.3999L12 15.5999L19.2 8.3999\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n                            <\/button>\r\n                        <\/div>\r\n                        <div\r\n                            class=\"lumond-faq-answer\"\r\n                            id=\"faq-2dee1d6-2\"\r\n                            role=\"region\"\r\n                            aria-labelledby=\"heading-faq-2dee1d6-2\"\r\n                            style=\"display: none;\">\r\n                            <div class=\"lumond-faq-answer-content\">\r\n                                <p>\u00a1S\u00ed! Nuestros elegantes recipientes de cer\u00e1mica son ideales como macetas o contenedores de almacenamiento.<\/p>                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"lumond-faq-item\">\r\n                    <div class=\"lumond-faq-header\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"faq-2dee1d6-3\">\r\n                        <div class=\"lumond-faq-header-content\">\r\n                            <h2 class=\"lumond-faq-question\" id=\"heading-faq-2dee1d6-3\">\r\n                                \u00bfQu\u00e9 fragancias ofrece Lumond?                            <\/h2>\r\n                            <button class=\"lumond-faq-arrow\" aria-hidden=\"true\" tabindex=\"-1\">\r\n                       <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M4.79999 8.3999L12 15.5999L19.2 8.3999\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n                            <\/button>\r\n                        <\/div>\r\n                        <div\r\n                            class=\"lumond-faq-answer\"\r\n                            id=\"faq-2dee1d6-3\"\r\n                            role=\"region\"\r\n                            aria-labelledby=\"heading-faq-2dee1d6-3\"\r\n                            style=\"display: none;\">\r\n                            <div class=\"lumond-faq-answer-content\">\r\n                                <p>Ofrecemos una cuidada selecci\u00f3n de composiciones arom\u00e1ticas \u00fanicas, entre ellas \u00e1mbar, flor de cerezo, pera inglesa &amp; freesia, jazm\u00edn, enebro &amp; lavanda, hierba de lim\u00f3n &amp; bergamota, lima &amp; albahaca &amp; c\u00edtricos, s\u00e1ndalo y sal marina &amp; salvia.<\/p>                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"lumond-faq-item\">\r\n                    <div class=\"lumond-faq-header\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"faq-2dee1d6-4\">\r\n                        <div class=\"lumond-faq-header-content\">\r\n                            <h2 class=\"lumond-faq-question\" id=\"heading-faq-2dee1d6-4\">\r\n                                \u00bfCu\u00e1nto tiempo dura una vela Lumond encendida?                            <\/h2>\r\n                            <button class=\"lumond-faq-arrow\" aria-hidden=\"true\" tabindex=\"-1\">\r\n                       <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M4.79999 8.3999L12 15.5999L19.2 8.3999\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n                            <\/button>\r\n                        <\/div>\r\n                        <div\r\n                            class=\"lumond-faq-answer\"\r\n                            id=\"faq-2dee1d6-4\"\r\n                            role=\"region\"\r\n                            aria-labelledby=\"heading-faq-2dee1d6-4\"\r\n                            style=\"display: none;\">\r\n                            <div class=\"lumond-faq-answer-content\">\r\n                                <p>Nuestras velas tienen una duraci\u00f3n de combusti\u00f3n de entre 35 y 50 horas, dependiendo del modelo.<\/p>                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"lumond-faq-item\">\r\n                    <div class=\"lumond-faq-header\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"faq-2dee1d6-5\">\r\n                        <div class=\"lumond-faq-header-content\">\r\n                            <h2 class=\"lumond-faq-question\" id=\"heading-faq-2dee1d6-5\">\r\n                                \u00bfQu\u00e9 tan sostenible es el embalaje?                            <\/h2>\r\n                            <button class=\"lumond-faq-arrow\" aria-hidden=\"true\" tabindex=\"-1\">\r\n                       <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M4.79999 8.3999L12 15.5999L19.2 8.3999\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n                            <\/button>\r\n                        <\/div>\r\n                        <div\r\n                            class=\"lumond-faq-answer\"\r\n                            id=\"faq-2dee1d6-5\"\r\n                            role=\"region\"\r\n                            aria-labelledby=\"heading-faq-2dee1d6-5\"\r\n                            style=\"display: none;\">\r\n                            <div class=\"lumond-faq-answer-content\">\r\n                                <p>Nuestros empaques no contienen pl\u00e1stico y est\u00e1n hechos de materiales reciclables.<\/p>                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"lumond-faq-item\">\r\n                    <div class=\"lumond-faq-header\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"faq-2dee1d6-6\">\r\n                        <div class=\"lumond-faq-header-content\">\r\n                            <h2 class=\"lumond-faq-question\" id=\"heading-faq-2dee1d6-6\">\r\n                                \u00bfPuedo regalar las velas Lumond?                            <\/h2>\r\n                            <button class=\"lumond-faq-arrow\" aria-hidden=\"true\" tabindex=\"-1\">\r\n                       <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M4.79999 8.3999L12 15.5999L19.2 8.3999\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n                            <\/button>\r\n                        <\/div>\r\n                        <div\r\n                            class=\"lumond-faq-answer\"\r\n                            id=\"faq-2dee1d6-6\"\r\n                            role=\"region\"\r\n                            aria-labelledby=\"heading-faq-2dee1d6-6\"\r\n                            style=\"display: none;\">\r\n                            <div class=\"lumond-faq-answer-content\">\r\n                                <p>S\u00ed, nuestras velas son un regalo popular para amigos, familiares o ocasiones especiales. Cada vela viene en una elegante caja.<\/p>                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"lumond-faq-item\">\r\n                    <div class=\"lumond-faq-header\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"faq-2dee1d6-7\">\r\n                        <div class=\"lumond-faq-header-content\">\r\n                            <h2 class=\"lumond-faq-question\" id=\"heading-faq-2dee1d6-7\">\r\n                                \u00bfHay alguna tienda donde pueda comprar velas Lumond?                            <\/h2>\r\n                            <button class=\"lumond-faq-arrow\" aria-hidden=\"true\" tabindex=\"-1\">\r\n                       <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M4.79999 8.3999L12 15.5999L19.2 8.3999\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n                            <\/button>\r\n                        <\/div>\r\n                        <div\r\n                            class=\"lumond-faq-answer\"\r\n                            id=\"faq-2dee1d6-7\"\r\n                            role=\"region\"\r\n                            aria-labelledby=\"heading-faq-2dee1d6-7\"\r\n                            style=\"display: none;\">\r\n                            <div class=\"lumond-faq-answer-content\">\r\n                                <p>Actualmente vendemos exclusivamente en l\u00ednea a trav\u00e9s de nuestra tienda web: lumond.com<\/p>                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"lumond-faq-item\">\r\n                    <div class=\"lumond-faq-header\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"faq-2dee1d6-8\">\r\n                        <div class=\"lumond-faq-header-content\">\r\n                            <h2 class=\"lumond-faq-question\" id=\"heading-faq-2dee1d6-8\">\r\n                                \u00bfC\u00f3mo puedo contactar con Lumond?                            <\/h2>\r\n                            <button class=\"lumond-faq-arrow\" aria-hidden=\"true\" tabindex=\"-1\">\r\n                       <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M4.79999 8.3999L12 15.5999L19.2 8.3999\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n                            <\/button>\r\n                        <\/div>\r\n                        <div\r\n                            class=\"lumond-faq-answer\"\r\n                            id=\"faq-2dee1d6-8\"\r\n                            role=\"region\"\r\n                            aria-labelledby=\"heading-faq-2dee1d6-8\"\r\n                            style=\"display: none;\">\r\n                            <div class=\"lumond-faq-answer-content\">\r\n                                <p>Puedes escribirnos por correo electr\u00f3nico a info@lumond.de.<\/p>                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"lumond-faq-item\">\r\n                    <div class=\"lumond-faq-header\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"faq-2dee1d6-9\">\r\n                        <div class=\"lumond-faq-header-content\">\r\n                            <h2 class=\"lumond-faq-question\" id=\"heading-faq-2dee1d6-9\">\r\n                                \u00bfLas velas son veganas y libres de crueldad animal?                            <\/h2>\r\n                            <button class=\"lumond-faq-arrow\" aria-hidden=\"true\" tabindex=\"-1\">\r\n                       <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M4.79999 8.3999L12 15.5999L19.2 8.3999\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n                            <\/button>\r\n                        <\/div>\r\n                        <div\r\n                            class=\"lumond-faq-answer\"\r\n                            id=\"faq-2dee1d6-9\"\r\n                            role=\"region\"\r\n                            aria-labelledby=\"heading-faq-2dee1d6-9\"\r\n                            style=\"display: none;\">\r\n                            <div class=\"lumond-faq-answer-content\">\r\n                                <p>S\u00ed, todos nuestros productos son 100\u202f% veganos y no han sido testados en animales.<\/p>                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                    <\/div>\r\n\r\n        <style>\r\n            \/* FAQ Widget Styles *\/\r\n            .elementor-widget-lumond_faq {\r\n                display: flex;\r\n                justify-content: center;\r\n            }\r\n\r\n            .elementor-widget-lumond_faq .elementor-widget-container {\r\n                max-width: 928px !important;\r\n                width: 928px;\r\n            }\r\n\r\n            .lumond-faq-widget {\r\n                font-family: 'Gill Sans Medium';\r\n                max-width: 928px !important;\r\n                display: flex;\r\n                flex-direction: column;\r\n                gap: 16px;\r\n            }\r\n\r\n            .lumond-faq-widget .lumond-faq-item {\r\n                border: 1px solid #e7e7e7;\r\n                margin-bottom: 1px;\r\n                background: white!important;\r\n                user-select: none;\r\n            }\r\n\r\n            .lumond-faq-widget 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