{"id":60791,"date":"2025-06-10T11:26:56","date_gmt":"2025-06-10T11:26:56","guid":{"rendered":"https:\/\/lumond.com\/?page_id=60791"},"modified":"2025-06-11T06:23:21","modified_gmt":"2025-06-11T06:23:21","slug":"faq","status":"publish","type":"page","link":"https:\/\/lumond.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"60791\" class=\"elementor elementor-60791 elementor-60784\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd0bfb8 e-flex e-con-boxed e-con e-parent\" data-id=\"dd0bfb8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7261aee elementor-widget elementor-widget-heading\" data-id=\"7261aee\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 08-05-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions About Lumond<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dee1d6 elementor-widget elementor-widget-lumond_faq\" data-id=\"2dee1d6\" data-element_type=\"widget\" data-widget_type=\"lumond_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"FAQPage\",\"@id\":\"https:\/\/lumond.com\/en\/faq\/#faqpage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What is Lumond?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Lumond is a sustainable candle brand from Germany. We craft soy wax candles in stylish ceramic vessels that can be reused as plant pots after burning. Each candle includes seed paper to help make your home greener. Lumond combines natural fragrance, environmental awareness, and home decor in every product.\"}},{\"@type\":\"Question\",\"name\":\"Where are Lumond candles made?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Our candles are produced in Germany under controlled conditions.\"}},{\"@type\":\"Question\",\"name\":\"Can the vessel be reused after burning?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes! Our stylish ceramic vessels are perfect for use as plant pots or storage containers.\"}},{\"@type\":\"Question\",\"name\":\"What scents does Lumond offer?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We offer a carefully curated selection of unique fragrance blends, including Amber, Cherry Blossom, English Pear &amp; Freesia, Jasmine, Juniper &amp; Lavender, Lemon Grass &amp; Bergamot, Lime &amp; Basil &amp; Citrus, Sandalwood, and Sea Salt &amp; Sage.\"}},{\"@type\":\"Question\",\"name\":\"How long does a Lumond candle burn?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Depending on the model, our candles have a burn time of approximately 35 to 50 hours.\"}},{\"@type\":\"Question\",\"name\":\"How sustainable is the packaging?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Our packaging is plastic-free and made from recyclable materials.\"}},{\"@type\":\"Question\",\"name\":\"Can I give Lumond candles as a gift?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, our candles are a popular gift choice for friends, family, or special occasions. Each candle comes in a stylish box.\"}},{\"@type\":\"Question\",\"name\":\"Is there a physical store where I can buy Lumond candles?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Currently, we only sell directly through our online shop at lumond.com.\"}},{\"@type\":\"Question\",\"name\":\"How can I contact Lumond?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can reach us by email at info@lumond.de.\"}},{\"@type\":\"Question\",\"name\":\"Are the candles vegan and cruelty-free?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, all our products are 100% vegan and have not been tested on animals.\"}}],\"inLanguage\":\"en_US\",\"url\":\"https:\/\/lumond.com\/en\/faq\/\"}]}<\/script>        <div class=\"lumond-faq-widget\" id=\"lumond-faq-2dee1d6\" data-allow-multiple=\"true\">\r\n                            <div class=\"lumond-faq-item\">\r\n                    <div class=\"lumond-faq-header\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"faq-2dee1d6-0\">\r\n                        <div class=\"lumond-faq-header-content\">\r\n                            <h2 class=\"lumond-faq-question\" id=\"heading-faq-2dee1d6-0\">\r\n                                What is Lumond?                            <\/h2>\r\n                            <button class=\"lumond-faq-arrow\" aria-hidden=\"true\" tabindex=\"-1\">\r\n                       <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M4.79999 8.3999L12 15.5999L19.2 8.3999\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n                            <\/button>\r\n                        <\/div>\r\n                        <div\r\n                            class=\"lumond-faq-answer\"\r\n                            id=\"faq-2dee1d6-0\"\r\n                            role=\"region\"\r\n                            aria-labelledby=\"heading-faq-2dee1d6-0\"\r\n                            style=\"display: none;\">\r\n                            <div class=\"lumond-faq-answer-content\">\r\n                                <p>Lumond is a sustainable candle brand from Germany. We craft soy wax candles in stylish ceramic vessels that can be reused as plant pots after burning. Each candle includes seed paper to help make your home greener. Lumond combines natural fragrance, environmental awareness, and home decor in every product.<\/p>                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"lumond-faq-item\">\r\n                    <div class=\"lumond-faq-header\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"faq-2dee1d6-1\">\r\n                        <div class=\"lumond-faq-header-content\">\r\n                            <h2 class=\"lumond-faq-question\" id=\"heading-faq-2dee1d6-1\">\r\n                                Where are Lumond candles made?                            <\/h2>\r\n                            <button class=\"lumond-faq-arrow\" aria-hidden=\"true\" tabindex=\"-1\">\r\n                       <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M4.79999 8.3999L12 15.5999L19.2 8.3999\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n                            <\/button>\r\n                        <\/div>\r\n                        <div\r\n                            class=\"lumond-faq-answer\"\r\n                            id=\"faq-2dee1d6-1\"\r\n                            role=\"region\"\r\n                            aria-labelledby=\"heading-faq-2dee1d6-1\"\r\n                            style=\"display: none;\">\r\n                            <div class=\"lumond-faq-answer-content\">\r\n                                <p>Our candles are produced in Germany under controlled conditions.<\/p>                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"lumond-faq-item\">\r\n                    <div class=\"lumond-faq-header\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"faq-2dee1d6-2\">\r\n                        <div class=\"lumond-faq-header-content\">\r\n                            <h2 class=\"lumond-faq-question\" id=\"heading-faq-2dee1d6-2\">\r\n                                Can the vessel be reused after burning?                            <\/h2>\r\n                            <button class=\"lumond-faq-arrow\" aria-hidden=\"true\" tabindex=\"-1\">\r\n                       <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M4.79999 8.3999L12 15.5999L19.2 8.3999\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n                            <\/button>\r\n                        <\/div>\r\n                        <div\r\n                            class=\"lumond-faq-answer\"\r\n                            id=\"faq-2dee1d6-2\"\r\n                            role=\"region\"\r\n                            aria-labelledby=\"heading-faq-2dee1d6-2\"\r\n                            style=\"display: none;\">\r\n                            <div class=\"lumond-faq-answer-content\">\r\n                                <p>Yes! Our stylish ceramic vessels are perfect for use as plant pots or storage containers.<\/p>                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"lumond-faq-item\">\r\n                    <div class=\"lumond-faq-header\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"faq-2dee1d6-3\">\r\n                        <div class=\"lumond-faq-header-content\">\r\n                            <h2 class=\"lumond-faq-question\" id=\"heading-faq-2dee1d6-3\">\r\n                                What scents does Lumond offer?                            <\/h2>\r\n                            <button class=\"lumond-faq-arrow\" aria-hidden=\"true\" tabindex=\"-1\">\r\n                       <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M4.79999 8.3999L12 15.5999L19.2 8.3999\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n                            <\/button>\r\n                        <\/div>\r\n                        <div\r\n                            class=\"lumond-faq-answer\"\r\n                            id=\"faq-2dee1d6-3\"\r\n                            role=\"region\"\r\n                            aria-labelledby=\"heading-faq-2dee1d6-3\"\r\n                            style=\"display: none;\">\r\n                            <div class=\"lumond-faq-answer-content\">\r\n                                <p>We offer a carefully curated selection of unique fragrance blends, including Amber, Cherry Blossom, English Pear &amp; Freesia, Jasmine, Juniper &amp; Lavender, Lemon Grass &amp; Bergamot, Lime &amp; Basil &amp; Citrus, Sandalwood, and Sea Salt &amp; Sage.<\/p>                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"lumond-faq-item\">\r\n                    <div class=\"lumond-faq-header\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"faq-2dee1d6-4\">\r\n                        <div class=\"lumond-faq-header-content\">\r\n                            <h2 class=\"lumond-faq-question\" id=\"heading-faq-2dee1d6-4\">\r\n                                How long does a Lumond candle burn?                            <\/h2>\r\n                            <button class=\"lumond-faq-arrow\" aria-hidden=\"true\" tabindex=\"-1\">\r\n                       <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M4.79999 8.3999L12 15.5999L19.2 8.3999\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n                            <\/button>\r\n                        <\/div>\r\n                        <div\r\n                            class=\"lumond-faq-answer\"\r\n                            id=\"faq-2dee1d6-4\"\r\n                            role=\"region\"\r\n                            aria-labelledby=\"heading-faq-2dee1d6-4\"\r\n                            style=\"display: none;\">\r\n                            <div class=\"lumond-faq-answer-content\">\r\n                                <p>Depending on the model, our candles have a burn time of approximately 35 to 50 hours.<\/p>                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"lumond-faq-item\">\r\n                    <div class=\"lumond-faq-header\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"faq-2dee1d6-5\">\r\n                        <div class=\"lumond-faq-header-content\">\r\n                            <h2 class=\"lumond-faq-question\" id=\"heading-faq-2dee1d6-5\">\r\n                                How sustainable is the packaging?                            <\/h2>\r\n                            <button class=\"lumond-faq-arrow\" aria-hidden=\"true\" tabindex=\"-1\">\r\n                       <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M4.79999 8.3999L12 15.5999L19.2 8.3999\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n                            <\/button>\r\n                        <\/div>\r\n                        <div\r\n                            class=\"lumond-faq-answer\"\r\n                            id=\"faq-2dee1d6-5\"\r\n                            role=\"region\"\r\n                            aria-labelledby=\"heading-faq-2dee1d6-5\"\r\n                            style=\"display: none;\">\r\n                            <div class=\"lumond-faq-answer-content\">\r\n                                <p>Our packaging is plastic-free and made from recyclable materials.<\/p>                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"lumond-faq-item\">\r\n                    <div class=\"lumond-faq-header\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"faq-2dee1d6-6\">\r\n                        <div class=\"lumond-faq-header-content\">\r\n                            <h2 class=\"lumond-faq-question\" id=\"heading-faq-2dee1d6-6\">\r\n                                Can I give Lumond candles as a gift?                            <\/h2>\r\n                            <button class=\"lumond-faq-arrow\" aria-hidden=\"true\" tabindex=\"-1\">\r\n                       <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M4.79999 8.3999L12 15.5999L19.2 8.3999\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n                            <\/button>\r\n                        <\/div>\r\n                        <div\r\n                            class=\"lumond-faq-answer\"\r\n                            id=\"faq-2dee1d6-6\"\r\n                            role=\"region\"\r\n                            aria-labelledby=\"heading-faq-2dee1d6-6\"\r\n                            style=\"display: none;\">\r\n                            <div class=\"lumond-faq-answer-content\">\r\n                                <p>Yes, our candles are a popular gift choice for friends, family, or special occasions. Each candle comes in a stylish box.<\/p>                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"lumond-faq-item\">\r\n                    <div class=\"lumond-faq-header\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"faq-2dee1d6-7\">\r\n                        <div class=\"lumond-faq-header-content\">\r\n                            <h2 class=\"lumond-faq-question\" id=\"heading-faq-2dee1d6-7\">\r\n                                Is there a physical store where I can buy Lumond candles?                            <\/h2>\r\n                            <button class=\"lumond-faq-arrow\" aria-hidden=\"true\" tabindex=\"-1\">\r\n                       <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M4.79999 8.3999L12 15.5999L19.2 8.3999\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n                            <\/button>\r\n                        <\/div>\r\n                        <div\r\n                            class=\"lumond-faq-answer\"\r\n                            id=\"faq-2dee1d6-7\"\r\n                            role=\"region\"\r\n                            aria-labelledby=\"heading-faq-2dee1d6-7\"\r\n                            style=\"display: none;\">\r\n                            <div class=\"lumond-faq-answer-content\">\r\n                                <p>Currently, we only sell directly through our online shop at lumond.com.<\/p>                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"lumond-faq-item\">\r\n                    <div class=\"lumond-faq-header\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"faq-2dee1d6-8\">\r\n                        <div class=\"lumond-faq-header-content\">\r\n                            <h2 class=\"lumond-faq-question\" id=\"heading-faq-2dee1d6-8\">\r\n                                How can I contact Lumond?                            <\/h2>\r\n                            <button class=\"lumond-faq-arrow\" aria-hidden=\"true\" tabindex=\"-1\">\r\n                       <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M4.79999 8.3999L12 15.5999L19.2 8.3999\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n                            <\/button>\r\n                        <\/div>\r\n                        <div\r\n                            class=\"lumond-faq-answer\"\r\n                            id=\"faq-2dee1d6-8\"\r\n                            role=\"region\"\r\n                            aria-labelledby=\"heading-faq-2dee1d6-8\"\r\n                            style=\"display: none;\">\r\n                            <div class=\"lumond-faq-answer-content\">\r\n                                <p>You can reach us by email at info@lumond.de.<\/p>                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                            <div class=\"lumond-faq-item\">\r\n                    <div class=\"lumond-faq-header\" role=\"button\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"faq-2dee1d6-9\">\r\n                        <div class=\"lumond-faq-header-content\">\r\n                            <h2 class=\"lumond-faq-question\" id=\"heading-faq-2dee1d6-9\">\r\n                                Are the candles vegan and cruelty-free?                            <\/h2>\r\n                            <button class=\"lumond-faq-arrow\" aria-hidden=\"true\" tabindex=\"-1\">\r\n                       <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M4.79999 8.3999L12 15.5999L19.2 8.3999\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\r\n                            <\/button>\r\n                        <\/div>\r\n                        <div\r\n                            class=\"lumond-faq-answer\"\r\n                            id=\"faq-2dee1d6-9\"\r\n                            role=\"region\"\r\n                            aria-labelledby=\"heading-faq-2dee1d6-9\"\r\n                            style=\"display: none;\">\r\n                            <div class=\"lumond-faq-answer-content\">\r\n                                <p>Yes, all our products are 100% vegan and have not been tested on animals.<\/p>                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n                    <\/div>\r\n\r\n        <style>\r\n            \/* FAQ Widget Styles *\/\r\n            .elementor-widget-lumond_faq {\r\n                display: flex;\r\n                justify-content: center;\r\n            }\r\n\r\n            .elementor-widget-lumond_faq .elementor-widget-container {\r\n                max-width: 928px !important;\r\n                width: 928px;\r\n            }\r\n\r\n            .lumond-faq-widget {\r\n                font-family: 'Gill Sans Medium';\r\n                max-width: 928px !important;\r\n                display: flex;\r\n                flex-direction: column;\r\n                gap: 16px;\r\n            }\r\n\r\n            .lumond-faq-widget .lumond-faq-item {\r\n                border: 1px solid #e7e7e7;\r\n                margin-bottom: 1px;\r\n                background: white!important;\r\n                user-select: none;\r\n            }\r\n\r\n            .lumond-faq-widget .lumond-faq-item .lumond-faq-header {\r\n                display: flex;\r\n                flex-direction: column;\r\n                padding: 24px;\r\n                cursor: pointer;\r\n                transition: background-color 0.2s ease;\r\n\r\n            }\r\n\r\n       \r\n\r\n            .lumond-faq-widget .lumond-faq-item .lumond-faq-header .lumond-faq-header-content {\r\n                display: flex;\r\n                justify-content: space-between;\r\n                align-items: center;\r\n                width: 100%;\r\n                padding: 0px;\r\n                font-size: 16px;\r\n                font-family: 'Gill Sans Medium';\r\n            }\r\n\r\n            .lumond-faq-widget .lumond-faq-item .lumond-faq-header .lumond-faq-header-content h2.lumond-faq-question {\r\n                margin: 0;\r\n                font-weight: 900;\r\n                line-height: 1.4;\r\n                color: black;\r\n                text-transform: uppercase;\r\n                letter-spacing: 0.5px;\r\n                flex: 1;\r\n                padding-right: 20px;\r\n                font-size: 15px;\r\n                font-family: \"Gill Sans Heavy\";\r\n                line-height: 24px;\r\n                padding: 12px 0px;\r\n                margin: 0px;\r\n            }\r\n\r\n            .lumond-faq-widget .lumond-faq-item .lumond-faq-header .lumond-faq-header-content .lumond-faq-arrow {\r\n                background: none;\r\n                border: none;\r\n                padding: 0;\r\n                cursor: pointer;\r\n                display: flex;\r\n                align-items: center;\r\n                justify-content: center;\r\n                width: 24px;\r\n                height: 24px;\r\n                transition: transform 0.3s ease;\r\n                color: #666;\r\n                flex-shrink: 0;\r\n            }\r\n\r\n            .lumond-faq-widget .lumond-faq-item .lumond-faq-header[aria-expanded=\"true\"] .lumond-faq-arrow {\r\n              \/*height: ;  transform: rotate(180deg);*\/\r\n            }\r\n\r\n            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